Shipping policy

Shipping Policy

Thank you for shopping with WonderWonder! We work to process and ship orders as quickly as possible.

Order Processing

Orders typically require 1–3 business days for processing before shipment. Processing times may be longer during holidays, weekends, high-volume periods, or due to circumstances outside our control.

Estimated Delivery

After processing, most U.S. orders are expected to arrive within approximately 5–10 business days. Delivery times are estimates and are not guaranteed.

Multiple Packages

We work with third-party fulfillment partners to ship certain products. If you order multiple items, they may be shipped separately and arrive at different times. You will not be charged additional shipping because an order is split into multiple packages.

Tracking

When tracking information is available, it will be provided after your order ships. Please allow time for the carrier’s tracking system to update.

Shipping Delays

Carrier delays, severe weather, holidays, high shipping volumes, customs, or other circumstances outside our reasonable control may affect delivery times.

Incorrect Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us immediately if you notice an error. Once an order has been processed or shipped, we may not be able to change the delivery address.

Lost or Damaged Packages

If your package appears to be lost in transit or arrives damaged, please contact us with your order number and, for damaged items, photos of the item and packaging. We will review the issue and work with the carrier or fulfillment partner to determine an appropriate resolution.

Questions About Your Order

If you have questions regarding shipping or tracking, please contact us using the contact information provided on our website and include your order number.